HDL Commerce 3.0 - Book a demo

Features

Get the benefits of HDL Commerce platform

B2B core features

HDL Commerce B2B core features are designed to cover most aspects of a traditional B2B site, including product catalogs, order management and price management to mention some – as always customised depending on the business. We are also constantly expanding our portfolio of features and are more than happy to find and develop new solutions to customer specific needs. This along with seamless integration and composable architecture makes HDL Commerce the perfect partner for any B2B e-commerce business. 

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Platform Management

Multi-Catalog Management

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B2B enterprises often require multiple product catalogs tailored to different customer segments or markets. HDL Commerce supports this through a flexible product catalog structure.

Multi-Catalog Management

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HDL CRM / B2B Customer Management

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Enabling a structured hierarchy of business accounts, sub accounts and user roles, reflecting the organizational structures of B2B customers.

HDL CRM / B2B Customer Management

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Integration

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Seamless integration with enterprise systems like ERP, CRM, or PIM.

Integration

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Access Control

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Control who can access what in the system, allowing for complex permission structures common in B2B setups.

Access Control

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Multi-channel Support

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While this is relevant for B2C as well, B2B operations might require selling through multiple channels such as direct sales, partner portals, and more.

Multi-channel Support

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Reporting and Analytics

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Provide detailed insights and reports tailored to B2B operations.

Reporting and Analytics

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Order Management

B2B Order Management

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Handle bulk orders, back orders, pre-orders, and other complex order types common in B2B scenarios.

B2B Order Management

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Bulk Ordering

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Allow customers to place bulk orders easily, potentially using quick order forms or CSV uploads.

Bulk Ordering

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Re-ordering

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Enable customers to quickly re-order based on their purchase history.

Reordering

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Sales-led customer ordering

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Help your customers to place orders by adding items in their cart but leave it for them to adjust and purchase.

Sales-led customer ordering

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Credit Limits

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Manage credit offered to business clients and handle orders accordingly.

Credit Limits

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Approval Workflows

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Implement workflows to handle approvals for tasks like placing orders, changing an order, or setting up new user accounts.

Approval Workflows

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Price Management

Advanced Price Management

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Set custom pricing for different customer groups, countries or specific accounts. This is essential in B2B where pricing often varies across clients.

Advanced Price Management

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Flexible Payment Options

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B2B transactions often involve complex payment terms, like Net 30 or staggered payments. Integrating with multiple payment providers or custom payment solutions can be supported. This is flexible to meet your business demands.

Flexible Payment Options

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Custom Promotions

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Set up discounts and promotions tailored to B2B scenarios, like volume discounts.

Custom Promotions

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Customizable Invoices

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Generate invoices tailored to specific B2B needs, including incorporation of purchase order numbers, tax details, and more. Fully flexible with you ERP.

Customizable Invoices

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Advanced Tax Management

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Handle complex tax scenarios that might be different for B2B compared to B2C.

Advanced Tax Management

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Quotation Management

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Allow businesses to request a quote and handle the quotation process through the platform.

Quotation Management:

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The Adaptive and Composable
power of HDL Commerce

Features of HDL Commerce

Our features can be seen as more than just tools, they are the highway for B2B e-commerce companies to create efficient and easy e-commerce experiences for their customers. While HDL Commerce also provides standard functions and tools, our platform’s true strength lies in its composability – meaning that the features, tools, and requirements can be tailored to meet the unique needs of each customer. HDL Commerce is thus a perfect platform for those that want to build the imaginary Lego blocks in a mix between basic functions and new, exiting features in order to distinguish themselves from the mainstream and instead gain attention, increased sales and expanded business. 

 

 

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Seamless Integration

While offering great features and advanced tools is important, HDL Commerce strongly believes that the most important factor for success is to be able to make all of the features work together, and especially when those features are to be accompanied by other third party integrations. We have therefore put a lot of effort into creating powerful integration capabilities, ensuring a smooth and cohesive system.

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Join us
in this journey into the future!

Upcoming features

The features HDL Commerce offers will continuously be updated according to evolving industry needs, market trends and new exiting projects with current and new customers. We are constantly listening to our user community as well as observing global trends to bring features that aren’t just new but truly transformative for the e-commerce industry. We like to think that possibilities are endless and by working closely together with our partners we can (and will) truly make a difference in the e-commerce landscape of B2B retailing. We are already working on a range of new upcoming features – were all of them aims at not only filling a gap in the current setup but also offer technological improvements in regards of industry standards. 

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Advanced Giftcard

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Our advanced Giftcard feature provides a next-level giftcard program. Enable personalized gift cards, set expiry dates, and allow customers to redeem them seamlessly during checkout. This feature adds versatility and convenience to your e-commerce offerings.

Advanced Giftcard

ChatGPT product content generator

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Enhance your product listings with the power of AI-driven content generation. ChatGPT can automatically create engaging and informative product descriptions, helping you save time and maintain consistent, high-quality product content across your ecommerce store.

ChatGPT product content generator

Advanced Analytics

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Make data-driven decisions with ease using our Advanced Analytics tools. Gain deeper insights into your ecommerce operations, customer behavior, and sales trends. Identify opportunities for growth and refine your strategies with the power of comprehensive, real-time analytics.

Advanced Analytics

Pre Order

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Anticipate customer demand and drive excitement for your products with our Pre-Order feature. Allow shoppers to reserve items before they're officially released, giving them a sense of exclusivity and ensuring they get the products they desire as soon as they become available. Streamline pre-order management, notifications, and fulfillment for a seamless customer experience.

Pre Order

Advanced SEO module

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Boost your online visibility and optimize your ecommerce site with our advanced SEO module. Manage your robot.txt file, fine-tune scripts for improved performance, and seamlessly integrate Google Analytics 4 (GA4) while efficiently managing data layers for tracking and analytics.

Advanced SEO module

HDL Commerce PIM

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Streamline the management of your product data with HDL Commerce PIM. Centralize product information, ensuring consistency and accuracy across all channels. This feature simplifies the process of updating, categorizing, and distributing product data for a more efficient ecommerce experience.

HDL Commerce PIM

Loyalty Function

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Foster lasting customer relationships and boost repeat business with our Loyalty Function. Reward your customers for their loyalty through points, discounts, or special perks for returning shoppers. Our comprehensive loyalty program empowers you to tailor incentives to your unique business needs, increasing customer retention and engagement.

Loyalty Function