Customer relations manager tool (CRM) helps e-commerce businesses to understand their customers behaviours, or at least connecting the dots between a customer’s action and the reason behind it. In what situations do customers abandon their carts? What pages are they lingering on to on the site and what triggers them to an actual purchase? With a CRM tool one can track and collect data on customer interactions in order to create relevant marketing strategies and personalised offers.
Built for integration: HDL Commerce is built for being integrated with external CRM companies and is also partners with Voyado and Recombee in order to be able to set a super fast integration process for e-commerce businesses that uses CRM tools.
Comprehensive Integration Hub: HDL Commerce serves as your comprehensive integration hub, connecting your e-commerce operations with a wide range of third-party systems. Whether it’s CRM systems to manage customer relationships, secure payment gateways for hassle-free transactions, or logistics partners to ensure swift and reliable delivery, we’ve got you covered.
Efficient integration: HDL Commerce will serve as a unified, efficient e-commerce solution that streamlines your operations as well as interfaces.
User-Friendly Experience: We understand that a user-friendly experience is paramount in the world of e-commerce. That’s why we’ve designed our platform to ensure that your team can easily manage and monitor all aspects of your business operations. Whether you’re tracking orders, analyzing customer data, or optimizing your marketing campaigns, HDL Commerce provides you with a user-friendly interface that simplifies your daily tasks.